For 30 years, we have been developing medical systems and electronic products for medical technology and IoT companies in Germany and abroad. Certified, reliable and agile. We cover the entire product chain, take care of regulatory approval and, on request, assume the entire risk.
Send an enquiryOur services are not limited to development. On request – also as an OEM partner – we take over complete product lifecycle management, adapt and evolve your products to meet market and customer needs, transfer them into series production, act as the legal manufacturer of your product and help you optimise its costs.
Learn moreOur processes, certified to DIN EN ISO 13485, ensure systematic safety and the highest quality – giving you legal and planning certainty throughout the entire product lifecycle. Our core processes comply with, among others:
As legal manufacturer, we place your medical device or IVD on the market under our name within the meaning of the MDR and assume regulatory responsibility – from technical documentation and conformity assessment to post-market surveillance.
Development is our passion. We see ourselves as your partner and want to secure your long-term success together with you. That is why we also want to understand your business – so that we can offer you the solutions you really need. Whether medical technology, AI solutions, big data solutions, SiMD, SaMD or non-medical solutions: just ask us!
More about us
From circuit diagram to production-ready prototype
We think your product through from the first idea to series maturity – backed by more than 30 years of experience.
You tell us about your idea and your requirements. We assess feasibility and effort and prepare a quotation.
Project kick-off: defining planning, resources and responsibilities, and capturing requirements and risks – and assessing them.
Design and implementation of hardware, software and mechanics, including verification of all functions.
Evidence that the product meets the specified requirements in actual use.
Handover of the development results to manufacturing: production data, test equipment and test procedures.
Manufacturing from small to large series, plus service and product maintenance throughout the entire lifecycle.
And there is much more we can do for you! The areas listed are just a selection of our services and expertise. Get in touch – we will be happy to advise you!
From 1 to more than 500,000 units
We manufacture everything from very small to large series – always to the same quality standards.
From the idea to lifecycle management
Monitoring of component availability, costs and failure safety
Approvals and re-certifications throughout the entire product life
Through a controlled design transfer, we turn your prototype into a production-ready product, set up the production line for you, develop and build the tests for it, advise you on best practice and align everything so that you achieve the lowest possible manufacturing costs. We think holistically – on your behalf.
Maintenance · Calibration · Repair
On request, we maintain your products, calibrate them as required and take care of the complete service right through to repair – worldwide, too. We see ourselves as a holistic partner, and that naturally includes servicing your product. So you get everything from a single source: the entire product chain.
For your customers, service means not only consistently high quality but maximum satisfaction. After all, they are your customers.
Our own models · our own servers · large data volumes
We train AI models on large volumes of data on our own servers – in Germany, in compliance with data protection law – and develop software for medical technology, industry and IoT.
The fusion of AI and the Internet of Things (IoT). AI algorithms often run directly on embedded systems (embedded AI) or decentrally at the machine (edge computing) to evaluate sensor data at the equipment without delay.
Virtual, photorealistic replicas of machines or entire factories. They bring together live sensor data, robot data and environmental conditions. Where real training data for the AI is lacking, the digital twin generates synthetic simulation data.
Language models and assistance systems trained on industrial data that support factory workers, control rooms and engineers with troubleshooting or control amid the noise of the shop floor – in the control room or on the move via an app on smartphone and tablet.
AI continuously analyses, for example, vibration, temperature and acoustic data from your machines and detects anomalies and impending defects before costly downtime occurs.
Image processing systems (computer vision) inspect workpieces during ongoing production and detect the finest cracks, defects or deviations in real time.
Self-learning control systems adjust parameters autonomously (e.g. in welding or milling processes) – for greater precision, more flexibility when changing products and less material waste.
Generative design using CAD and AI-supported simulations in product lifecycle management – for faster development and material savings with optimised stability.
AI forecasts energy demand and manages load peaks in your production or your grids – for lower energy costs and a smaller carbon footprint, especially in emission-intensive industries.
Industrial data is often incomplete, unstructured or isolated in legacy systems. A common “data language” is needed: data must be prepared and harmonised.
Integrating modern AI architectures into decades-old machine fleets (retrofitting) is often highly complex. We help you with migration and transition.
The increasing networking of operational technology (OT) with IT creates new attack surfaces that must be secured to a very high standard.
We have 30 years of experience in production and industrial manufacturing. We support you in introducing and using AI in manufacturing processes and help you optimise and reduce costs. Make use of our skills and certified expertise – not only in medical technology.
We stand behind your product as its manufacturer
We place your medical device or IVD on the market under our name and assume regulatory responsibility.
We have been certified to DIN EN ISO 13485 for more than 20 years and therefore operate a certified quality management system (QMS). It governs all processes from development and production to post-market surveillance – and, on request, for your product too!
You do not need your own person responsible for regulatory compliance (PRRC) under Article 15 MDR – we take on that role for you.
We prepare the complete technical documentation for you in accordance with Annexes II and III of the MDR.
We are responsible for conducting and continuously updating the clinical evaluation (Annex XIV) to demonstrate the clinical safety and benefit of your product.
For certain risk classes, a notified body must be involved in the conformity assessment procedure before the CE mark may be affixed – we take care of all of this for you.
As the party placing the device on the market, you are obliged to:
Continuously collect and evaluate experience gained with the product on the market.
Serious incidents and field safety corrective actions (FSCA) must be reported to the authorities within strict deadlines (e.g. no later than 15 days) – in Germany to the Federal Institute for Drugs and Medical Devices (BfArM).
You must register as an economic operator in the EUDAMED database, assign a unique device identifier (UDI) and maintain the Basic UDI-DI.
On request, we take care of this for you!
In the event of personal injury, you are directly liable to the patient under the German Product Liability Act (ProdHaftG), because your name is on the label. As legal manufacturer, we assume this liability for you.
If you buy in a product from an OEM and sell it under your own name (PLM), you need a detailed quality assurance agreement: since the MDR, the OEM must disclose all technical data to you.
As legal manufacturer, we take care of this for you.
Specific and sufficiently high cover for medical devices is essential and often required by regulation or contract. We will be happy to advise you and, on request, assume this liability.
On request, we take on the role of manufacturer and the party placing your product on the market, and assume the liability and the risks – so that you can concentrate on selling your product and on what you enjoy doing.
Testing, approvals and certifications
For medical devices, the conformity assessment procedure under MDR 2017/745 is where you demonstrate that your product is safe and performs as intended. The focus is not on an official “approval” as for medicinal products, but on the CE marking, which you as the manufacturer affix under your own responsibility – often with the involvement of a notified body.
The single most important document. You must define precisely what the product does, who uses it, on whom it is used and for which conditions (indications and contraindications).
Based on the intended purpose, you classify the product as class I, IIa, IIb or III in accordance with Annex VIII of the MDR. The class determines the effort involved: for class I (low risk), the manufacturer can usually self-declare; from class IIa onwards, a notified body must be involved and will audit you.
You must demonstrate that the product is safe throughout its entire lifecycle. Risks must be analysed, evaluated and minimised through inherently safe design, protective measures or information for users – in that order.
The medical benefit to the patient must outweigh the remaining residual risks at all times.
A checklist (Annex I of the MDR) in which you demonstrate for each item how your product meets it – e.g. by reference to standards such as EN 60601-1 for electrical safety.
Evidence from software testing (IEC 62304), biocompatibility (ISO 10993), electrical safety and usability (IEC 62366-1), as well as validation of packaging and sterility.
Drafts of labels and instructions for use (IFU), and assignment of the UDI (unique device identification).
You must use clinical data to demonstrate that the product achieves its clinical performance – by evaluating scientific literature (the MDR sets high hurdles for demonstrating equivalence) or through your own clinical investigations.
For novel products and class III devices, your own clinical studies (investigations in humans) have now become almost the rule under the MDR.
Notified bodies are chronically overloaded – signing a contract early is therefore on the critical path of project management.
In stage 1, the notified body reviews your technical documentation; in stage 2, it audits your quality management system (QMS) on site. Once completed successfully, you receive the CE certificate and issue the declaration of conformity.
On request, we take care of this for you – or we advise and support you in obtaining approval for your medical device.
For an initial conversation, it helps us to know: has the intended purpose of your product already been defined? Is it software (SaMD/DiGA), an active device, or a substance-based or implantable product? And are you already in contact with a notified body?
Legal and planning certainty throughout the entire product lifecycle.
Our high, monitored quality standards, based on our quality management system, guarantee the high quality of your products and solutions. On request, we naturally also develop and manufacture all non-medical products to high quality standards.
Quality management
Risk management
Usability
Software life cycle
Cybersecurity
Electrical safety
Data protection
Medical Device Regulation
Market launch of AI-supported software for QM and for managing regulatory requirements under the MDR and DIN EN ISO 13485, as SaaS.
Co-funded by the European Union.
More about the funded projectAI-supported QM software as SaaS
Content to follow.
Development is our passion. We see ourselves as your partner and, as such, want to secure your long-term success together with you – locally and globally. Compliance with quality standards is particularly important to us when realising demanding product solutions. Our aim is to offer future-proof solutions based on current industry standards and the latest technologies. As specialists, we have particular expertise in low power and sensor technology; dedicated know-how in our key sectors of medical technology and telematics rounds off our range of services.
Market launch of Dyrk, an AI-supported software for quality management and regulatory risk management.
Member of leap:up, the cluster for biotechnology, medical technology and the healthcare industry in Saxony.
We develop and manufacture for medical technology and IoT companies in Germany and abroad, on behalf of well-known clients.
Yes. We support the entire process, from the idea through development and approval to lifecycle management – covering project organisation, electronics, software, mechanics, AI and quality management.
From very small to large series of more than 500,000 units – with small and very small series produced to the same quality standards as large series.
Yes, our quality management system is certified to DIN EN ISO 13485. Certification to ISO 27001 is in preparation.
Yes, including AI in SaMD and SiMD, following certified processes and with documentation in accordance with DIN EN 62304.
Yes. We place your product on the market under our name and assume regulatory responsibility. We will be happy to discuss the details with you.
Biedermannstraße 9–13, 04277 Leipzig, Germany – in the south of the city.
Challenge us – whether locally or internationally.
+49 341 356 990 23info@inotec-feg.de
inotec Forschungs- und Entwicklungsgesellschaft mbH
Biedermannstraße 9–13
04277 Leipzig, Germany
Convenience translation – the German version is legally binding.
Copyright © 2026 inotec Forschungs- und Entwicklungsgesellschaft mbH.
All rights reserved.
Technical data may differ due to further development, updates, redesign, etc.
We reserve the right to make changes to the content.
Please note our Terms and Conditions.
inotec Forschungs- und Entwicklungsgesellschaft mbH
Biedermannstraße 9–13
04277 Leipzig, Germany
Phone: +49 (341) 356 990 23
E-mail: mail@inotec-feg.de
Managing Directors: Dipl.-Ing. Holger Runkewitz, Tim Kersken
Register court: Amtsgericht Leipzig (Leipzig Local Court), HRB 11906
VAT identification number
pursuant to § 27a of the German VAT Act (UStG): DE 181050495
Liability notice: Despite careful checking of content, we accept no liability for the content of external links. The operators of linked pages are solely responsible for their content.
Privacy policy
Convenience translation – the German version is legally binding.
We are very pleased that you have shown interest in our company. Data protection is of particularly high priority for the management of inotec FEGmbH. The use of the inotec FEGmbH website is generally possible without providing any personal data. However, if a data subject wishes to use special services of our company via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.
The processing of personal data, such as the name, address, e-mail address or telephone number of a data subject, is always carried out in line with the General Data Protection Regulation and in accordance with the country-specific data protection regulations applicable to inotec FEGmbH. By means of this privacy policy, our company would like to inform the public about the nature, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed of the rights to which they are entitled by means of this privacy policy.
As the controller, inotec FEGmbH has implemented numerous technical and organisational measures to ensure the most complete protection possible of personal data processed through this website. However, internet-based data transmissions may in principle have security gaps, so absolute protection cannot be guaranteed. For this reason, every data subject is free to transfer personal data to us by alternative means, e.g. by telephone.
The privacy policy of inotec FEGmbH is based on the terms used by the European legislator when adopting the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand for the general public as well as for our customers and business partners. To ensure this, we would like to explain the terminology used in advance.
In this privacy policy, we use, among others, the following terms:
Personal data means any information relating to an identified or identifiable natural person (hereinafter “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Data subject means any identified or identifiable natural person whose personal data is processed by the controller.
Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Restriction of processing means the marking of stored personal data with the aim of limiting its processing in the future.
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
Pseudonymisation means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.
Controller or controller responsible for the processing means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Recipient means a natural or legal person, public authority, agency or another body to which the personal data is disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.
Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
Consent of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which they, by a statement or by a clear affirmative action, signify agreement to the processing of personal data relating to them.
The controller for the purposes of the General Data Protection Regulation, other data protection laws applicable in Member States of the European Union and other provisions related to data protection is:
inotec FEGmbH
Biedermannstr. 9–13
04277 Leipzig
Germany
Phone: +49 (341) 356 990 23
E-mail: mail@inotec-feg.de
Website: www.inotec-feg.de
The website of inotec FEGmbH collects a series of general data and information each time the website is accessed by a data subject or an automated system. This general data and information is stored in the server log files. The following may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrer), (4) the sub-pages accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet Protocol address (IP address), (7) the internet service provider of the accessing system and (8) any other similar data and information used for security purposes in the event of attacks on our information technology systems.
When using this general data and information, inotec FEGmbH does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimise the content of our website and its advertising, (3) ensure the long-term functionality of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyber attack. This anonymously collected data and information is therefore analysed by inotec FEGmbH statistically and with the aim of increasing data protection and data security in our company, so as ultimately to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files is stored separately from all personal data provided by a data subject.
Our website does not set cookies. We do not use any analytics, tracking or marketing services and do not load any content from third-party servers (such as fonts, scripts, maps or videos); all files of the website are delivered from our own server. Consent is therefore not required.
For individual functions, the website stores information in your browser's local storage. These entries remain on your device, are not transmitted to us or to third parties and serve exclusively to provide the function you requested:
| Name | Purpose | Type | Storage period | Legal basis |
|---|---|---|---|---|
inotec-verlauf | Stores your choice of whether the coloured background gradient is displayed. Only set if you switch the display. | Local storage | Until you delete it | Section 25(2) no. 2 TDDDG |
inotec-hinweis | Stores that you have acknowledged the notice on cookies and local storage, so that it does not reappear on every visit. | Local storage | Until you delete it | Section 25(2) no. 2 TDDDG |
Storing these entries is strictly necessary for the function you requested and therefore does not require consent under Section 25(2) no. 2 of the German Telecommunications Digital Services Data Protection Act (TDDDG). The entries contain no information that allows conclusions to be drawn about you personally. Should personal data nevertheless be processed in individual cases, the legal basis is Art. 6(1)(f) GDPR; our legitimate interest lies in a user-friendly presentation of our website.
You can delete the entries at any time by removing the stored site data for our website in your browser settings (depending on the browser, e.g. under “Privacy and security” › “Cookies and site data”). The website then continues to work without restriction using the default settings; the cookie notice will be shown again on your next visit. You can reopen the notice at any time via the “Cookie notice” entry in the footer.
Our website contains links to external services, such as Google Maps (directions), LinkedIn and leap-up.com. A connection to the respective provider is only established when you click such a link; no data is transmitted to these providers beforehand. After you follow the link, the privacy policy of the respective provider applies, who may set its own cookies there.
The controller processes and stores personal data of the data subject only for the period necessary to achieve the purpose of storage, or insofar as this is provided for by the European legislator or other legislators in laws or regulations to which the controller is subject.
If the purpose of storage no longer applies, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data is routinely blocked or erased in accordance with the statutory provisions.
Each data subject has the right granted by the European legislator to obtain from the controller confirmation as to whether or not personal data concerning them is being processed. If a data subject wishes to exercise this right of confirmation, they may contact any employee of the controller at any time.
Each data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the controller, at any time and free of charge, information about the personal data stored about them and a copy of this information. Furthermore, the European legislator has granted the data subject access to the following information:
Furthermore, the data subject has the right to obtain information as to whether personal data has been transferred to a third country or to an international organisation. Where this is the case, the data subject also has the right to be informed of the appropriate safeguards relating to the transfer.
If a data subject wishes to exercise this right of access, they may contact any employee of the controller at any time.
Each data subject affected by the processing of personal data has the right granted by the European legislator to obtain without undue delay the rectification of inaccurate personal data concerning them. Taking into account the purposes of the processing, the data subject also has the right to have incomplete personal data completed, including by means of a supplementary statement.
If a data subject wishes to exercise this right to rectification, they may contact any employee of the controller at any time.
Each data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the controller the erasure of personal data concerning them without undue delay where one of the following grounds applies, and insofar as the processing is not necessary:
If one of the above grounds applies and a data subject wishes to request the erasure of personal data stored by inotec FEGmbH, they may contact any employee of the controller at any time. The employee of inotec FEGmbH will arrange for the erasure request to be complied with without undue delay.
Where inotec FEGmbH has made personal data public and our company, as the controller, is obliged pursuant to Art. 17(1) GDPR to erase the personal data, inotec FEGmbH shall, taking account of available technology and the cost of implementation, take reasonable steps, including technical measures, to inform other controllers processing the published personal data that the data subject has requested erasure by such controllers of any links to, or copies or replications of, that personal data, insofar as the processing is not necessary. The employee of inotec FEGmbH will arrange the necessary measures in each individual case.
Each data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:
If one of the above conditions is met and a data subject wishes to request the restriction of personal data stored by inotec FEGmbH, they may contact any employee of the controller at any time. The employee of inotec FEGmbH will arrange the restriction of processing.
Each data subject affected by the processing of personal data has the right granted by the European legislator to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used and machine-readable format. They also have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, where the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR, and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, in exercising their right to data portability pursuant to Art. 20(1) GDPR, the data subject has the right to have the personal data transmitted directly from one controller to another, where technically feasible and provided that this does not adversely affect the rights and freedoms of others.
To assert the right to data portability, the data subject may contact any employee of inotec FEGmbH at any time.
Each data subject affected by the processing of personal data has the right granted by the European legislator to object at any time, on grounds relating to their particular situation, to the processing of personal data concerning them which is based on Art. 6(1)(e) or (f) GDPR. This also applies to profiling based on these provisions.
In the event of an objection, inotec FEGmbH will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the establishment, exercise or defence of legal claims.
If inotec FEGmbH processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data for such marketing. This also applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to inotec FEGmbH processing for direct marketing purposes, inotec FEGmbH will no longer process the personal data for these purposes.
In addition, the data subject has the right, on grounds relating to their particular situation, to object to processing of personal data concerning them by inotec FEGmbH for scientific or historical research purposes or for statistical purposes pursuant to Art. 89(1) GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.
To exercise the right to object, the data subject may contact any employee of inotec FEGmbH or another employee directly. In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, the data subject is also free to exercise their right to object by automated means using technical specifications.
Each data subject affected by the processing of personal data has the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them, unless the decision (1) is not necessary for entering into, or the performance of, a contract between the data subject and the controller, or (2) is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is based on the data subject’s explicit consent.
If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the controller, or (2) is based on the data subject’s explicit consent, inotec FEGmbH shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express their point of view and to contest the decision.
If the data subject wishes to exercise rights relating to automated decision-making, they may contact any employee of the controller at any time.
Each data subject affected by the processing of personal data has the right granted by the European legislator to withdraw their consent to the processing of personal data at any time.
If the data subject wishes to exercise their right to withdraw consent, they may contact any employee of the controller at any time.
Art. 6(1)(a) GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or the provision of any other service or consideration, the processing is based on Art. 6(1)(b) GDPR. The same applies to processing operations necessary to take steps prior to entering into a contract, for example in the case of enquiries about our products or services. If our company is subject to a legal obligation that requires the processing of personal data, such as for the fulfilment of tax obligations, the processing is based on Art. 6(1)(c) GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured on our premises and their name, age, health insurance data or other vital information had to be passed on to a doctor, hospital or other third party. The processing would then be based on Art. 6(1)(d) GDPR. Finally, processing operations may be based on Art. 6(1)(f) GDPR. This legal basis is used for processing operations not covered by any of the above legal bases, where processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator, which considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 sentence 2 GDPR).
Where the processing of personal data is based on Article 6(1)(f) GDPR, our legitimate interest is to carry out our business in favour of the well-being of all our employees and our shareholders.
The criterion used to determine the period of storage of personal data is the respective statutory retention period. After expiry of that period, the corresponding data is routinely erased, provided it is no longer required for the fulfilment or initiation of a contract.
We would like to inform you that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). It may sometimes be necessary, in order to conclude a contract, for a data subject to provide us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company concludes a contract with them. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact one of our employees. Our employee will inform the data subject on a case-by-case basis whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data, and what the consequences of failure to provide the personal data would be.
As a responsible company, we do not use automated decision-making or profiling.
This privacy policy was generated by the privacy policy generator of DGD Deutsche Gesellschaft für Datenschutz GmbH, which acts as external data protection officer in Duisburg, in cooperation with the Cologne IT and data protection lawyer Christian Solmecke.
General Terms and Conditions of Sale and Delivery of inotec Forschungs- und Entwicklungsgesellschaft mbH
Convenience translation – the German version is legally binding.
Our deliveries, services and offers are made on the basis of these terms and conditions. They therefore also apply to all future business relationships, even if they are not expressly agreed again. A binding order or the purchase contract is concluded upon acceptance and becomes legally effective upon the customer’s signature. The customer is bound by their order unless they revoke it in writing within 7 days. These terms and conditions shall be deemed accepted at the latest upon receipt of the goods or a service. Any conflicting terms of the customer referring to their own terms of business or purchase are hereby expressly rejected. Deviations from these terms and conditions are only effective if confirmed by us in writing.
Our offers are always subject to change and non-binding. We reserve the right to make technical and design changes to descriptions and information in brochures, catalogues and documents, as well as changes to models, construction and materials in the course of technical progress, without any rights against us being derived therefrom.
All prices are exclusive of VAT and shipping costs. They are based on the price and product list valid on the day the contract is concluded.
Dates and deadlines stated by us are non-binding unless expressly agreed in writing. All delivery dates are subject to correct and timely delivery to us by our own suppliers. They begin on the day the order is placed. We are not responsible for delays in delivery or performance due to force majeure or events that make delivery significantly more difficult or impossible for us – such as operational disruptions, official orders, etc. – even if they occur at our suppliers or sub-suppliers, and even where deadlines and dates have been bindingly agreed. Such events entitle us to postpone delivery for the duration of the hindrance plus a reasonable start-up period, or to withdraw from the contract in whole or in part with respect to the part not yet fulfilled. Otherwise, we shall only be in default once the customer has set a grace period of at least two months in writing.
Shipping is carried out by a method of our choice at the customer’s risk. Risk passes to the customer as soon as the consignment has been handed over to the person or company carrying out the transport, or has left our warehouse for the purpose of shipping – or, in the case of direct shipment, our supplier’s warehouse. If shipping is delayed or made impossible through no fault of ours, risk passes to the customer upon dispatch of the notification that the goods are ready for shipping. The goods are only insured against transport damage at the customer’s express request and expense.
We warrant that our products are free from manufacturing and material defects. The warranty period for all products is 12 months from the transfer of risk, unless other dates are stated in the warranty certificate. The warranty is void if operating and maintenance instructions are not followed or if changes are made to products that do not comply with the original specifications. The customer must notify us of defects in writing without delay, but no later than 14 days after receipt of the product. Defects that cannot be discovered within this period even with careful inspection must be reported to us without delay after discovery. If the customer notifies us that the products do not conform to the warranty, we may, at our discretion, require the defective part or device to be returned to us carriage paid for repair.
We are only obliged to rectify defects or provide a replacement if the customer has fulfilled their own contractual obligations. Warranty claims against us are only available to the direct customer and are not transferable.
We retain title to the goods delivered until full payment of all claims due to us and still outstanding, irrespective of their legal basis. In the event of third-party access to the goods subject to retention of title, in particular seizure, the customer must point out our ownership and notify us without delay. The customer shall bear any costs and damages. In the event of conduct by the customer in breach of contract, in particular default of payment, we are entitled to take back the goods subject to retention of title at the customer’s expense or, where applicable, to demand assignment of the customer’s claim for surrender. Taking back or seizure of the goods subject to retention of title by us does not constitute withdrawal from the contract unless we expressly declare this in writing.
All invoices are payable within 14 days without deduction. If the customer fails to meet their payment obligations as agreed, stops making payments, or if other circumstances become known that call the customer’s creditworthiness into question, we are entitled to declare the entire remaining debt due and to demand advance payments or security. The customer is only entitled to set-off, retention or reduction – even if notices of defects or counterclaims are asserted – if we expressly agree or if the counterclaims have been legally established. In the event of late payment, default interest of 11.25 % p. a. will be charged. Discounts granted only take effect if the customer meets the payment deadline. Otherwise, the currently valid selling price will be charged and claimed.
The place of performance for delivery, payment and notification of defects is the registered office of inotec Forschungs- und Entwicklungsgesellschaft mbH.
The place of jurisdiction is Leipzig. All transactions are governed by German law.
inotec Forschungs- und Entwicklungsgesellschaft mbH
Mr H. Runkewitz
Biedermannstraße 9–13
04277 Leipzig, Germany